Retail Processing & Food ServiceCyber Resilience Hub

A community for retailers, processors, food service operators, payment specialists and cyber leaders working across complex consumer-facing environments.

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Hub overview

Collective resilience for a connected sector.

Retail and food service operations blend production, kitchens, point-of-sale, ordering, loyalty, e-commerce and supplier systems. The hub helps organisations manage risk across this converged environment.

What we do in the hub

  1. Threat briefings

    Timely, food-sector context on emerging threats and defensive priorities.

  2. Expert roundtables

    Small, trusted conversations between operators, practitioners and partners.

  3. Resilience exercises

    Scenario-led sessions for testing decisions before a real incident.

  4. Working groups

    Focused collaboration on common controls, dependencies and good practice.

  5. Executive exchanges

    Peer discussions designed for boards and operational leadership.

  6. Research & playbooks

    Useful outputs shaped by the people responsible for food operations.

The operational reality

Why Retail & Food Service needs cyber resilience

Digital systems now sit inside the processes that keep products safe, production moving and customers supplied.

  • Payment and identity theft

    Large transaction volumes make credentials and customer data attractive targets.

  • Store-to-plant exposure

    Connected retail, kitchen and production systems can allow incidents to move across environments.

  • Digital service disruption

    Outages across ordering, fulfilment or POS can immediately affect revenue and customers.

Sector cyber compliance

From requirements to operational confidence.

The frameworks organisations build on, and the rules worth knowing where they operate.

Frameworks for every hub

  • Global

    NIST Cybersecurity Framework 2.0

    A free framework, voluntary for most organisations, for governing, identifying and reducing cyber risk. Version 2.0 (February 2024) added a sixth function, Govern.

    Why it matters

    Creates a common resilience language across leadership, IT and operations.

    Read more
  • Global

    ISO/IEC 27001

    The international standard for an information security management system. Organisations can be certified against it by an accredited certification body.

    Why it matters

    Demonstrates a repeatable, independently auditable security programme.

    Read more
  • Global

    ISA/IEC 62443

    A series of standards for securing industrial automation and control systems — the operational technology that runs plants, farms and warehouses.

    Why it matters

    Helps secure connected production equipment without compromising availability.

    Read more

Rules to know, by region

  • Global

    PCI DSS v4.0.1

    The card industry's security standard for any business that stores, processes or transmits payment card data. All of version 4's requirements have applied since 31 March 2025.

    Why it matters

    Tills, kiosks and online checkouts that handle cards all sit inside its scope.

    Read more
  • European Union

    GDPR breach reporting

    A personal data breach must be reported to the data protection authority within 72 hours of discovery where feasible, unless it is unlikely to put people at risk. The UK GDPR sets the same deadline.

    Why it matters

    Loyalty, e-commerce and customer data make breach readiness a day-one requirement for food retail.

    Read more
  • Australia

    Security of Critical Infrastructure Act 2018 (SOCI)

    Australia's critical-infrastructure law lists food and grocery as a critical sector; the major supermarket and grocery-wholesale networks must register, report cyber incidents and maintain a risk-management programme.

    Why it matters

    If you run, or supply systems to, one of those networks, these duties shape what is expected of you.

    Read more

A starting point, not legal advice — which rules apply depends on where and how your organisation operates.

Hub community

Connected across the food ecosystem.

Bringing the right disciplines to the same table — from operators and producers to security practitioners and technology partners.

Individual hub members

Be one of the first members of this hub — applications are open.

Ecosystem members

Member companies CSAFI adds to this hub will appear here.

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Knowledge library

Explore Retail Processing & Food Service resources

No industry references are tagged to this hub yet.

View all industry references

Events

Upcoming hub events

View all events

No upcoming events are tagged to this hub yet — every CSAFI event is on the events page.

Frequently asked questions

Your questions, answered.

Build a more resilient food retail and food service industry

Join the people strengthening cybersecurity across the food ecosystem — before the next disruption tests us.