NIST Cybersecurity Framework 2.0
A free framework, voluntary for most organisations, for governing, identifying and reducing cyber risk. Version 2.0 (February 2024) added a sixth function, Govern.
Restaurant ChainsCyber Resilience Hub
A community for restaurant groups, franchisees, ordering and payment providers and cyber leaders protecting multi-site food service.
Hub overview
Collective resilience for a connected sector.
Restaurant chains run many kitchens on shared point-of-sale, ordering, loyalty and supplier systems, often through franchisees and managed service providers. The hub focuses on keeping every location trading and every customer’s data safe.
What we do in the hub
Threat briefings
Timely, food-sector context on emerging threats and defensive priorities.
Expert roundtables
Small, trusted conversations between operators, practitioners and partners.
Resilience exercises
Scenario-led sessions for testing decisions before a real incident.
Working groups
Focused collaboration on common controls, dependencies and good practice.
Executive exchanges
Peer discussions designed for boards and operational leadership.
Research & playbooks
Useful outputs shaped by the people responsible for food operations.
The operational reality
Why Restaurant needs cyber resilience
Digital systems now sit inside the processes that keep products safe, production moving and customers supplied.
Point-of-sale and card theft
Card-skimming malware and stolen credentials can put payment data at risk in every location at once.
Ordering and delivery outages
Disruption to apps, kiosks or delivery integrations can stop sales across the whole chain.
Franchise and supplier access
Shared IT, managed service providers and remote access give attackers a path between sites.
Sector cyber compliance
From requirements to operational confidence.
The frameworks organisations build on, and the rules worth knowing where they operate.
Frameworks for every hub
Global Global ISO/IEC 27001
The international standard for an information security management system. Organisations can be certified against it by an accredited certification body.
Global ISA/IEC 62443
A series of standards for securing industrial automation and control systems — the operational technology that runs plants, farms and warehouses.
Why it matters
Helps secure connected production equipment without compromising availability.
Read more
Rules to know, by region
Global PCI DSS v4.0.1
The card industry's security standard for any business that stores, processes or transmits payment card data. All of version 4's requirements have applied since 31 March 2025.
Why it matters
Every till, kiosk, ordering app and online checkout that takes cards sits inside its scope, at company-owned and franchised sites alike.
Read moreEuropean Union GDPR breach reporting
A personal data breach must be reported to the data protection authority within 72 hours of discovery where feasible, unless it is unlikely to put people at risk. The UK GDPR sets the same deadline.
Why it matters
Loyalty apps, online orders and reservations hold customer data, so a breach can start a 72-hour reporting clock.
Read moreUnited States FDA's Food Traceability Rule (FSMA 204)
Requires firms handling foods on FDA's Food Traceability List to record key data elements at critical tracking events such as shipping and receiving.
Why it matters
Restaurants receiving foods on FDA's list — leafy greens, fresh-cut produce, soft cheeses, shell eggs, many fish — must keep receiving records, and FDA can ask for them within 24 hours in an outbreak.
Read more
A starting point, not legal advice — which rules apply depends on where and how your organisation operates.
Hub community
Connected across the food ecosystem.
Bringing the right disciplines to the same table — from operators and producers to security practitioners and technology partners.
Individual hub members
Be one of the first members of this hub — applications are open.
Ecosystem members
Member companies CSAFI adds to this hub will appear here.
Knowledge library
Explore Restaurant Chains resources
Events
View all eventsUpcoming hub events
No upcoming events are tagged to this hub yet — every CSAFI event is on the events page.
Frequently asked questions
Your questions, answered.
Build a more resilient restaurant industry
Join the people strengthening cybersecurity across the food ecosystem — before the next disruption tests us.