Grocery & SupermarketsCyber Resilience Hub

Bringing supermarket and grocery operators, wholesalers, payment specialists and cyber professionals together to keep shelves stocked and customers safe.

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Hub overview

Collective resilience for a connected sector.

Grocery retail links tills, refrigeration, replenishment, e-commerce and distribution centres into one always-on operation. The hub focuses on keeping stores trading and customer data protected when systems are under attack.

What we do in the hub

  1. Threat briefings

    Timely, food-sector context on emerging threats and defensive priorities.

  2. Expert roundtables

    Small, trusted conversations between operators, practitioners and partners.

  3. Resilience exercises

    Scenario-led sessions for testing decisions before a real incident.

  4. Working groups

    Focused collaboration on common controls, dependencies and good practice.

  5. Executive exchanges

    Peer discussions designed for boards and operational leadership.

  6. Research & playbooks

    Useful outputs shaped by the people responsible for food operations.

The operational reality

Why Grocery needs cyber resilience

Digital systems now sit inside the processes that keep products safe, production moving and customers supplied.

  • Payment and loyalty fraud

    High transaction volumes make card data, gift cards and loyalty accounts attractive to criminals.

  • Refrigeration and store systems

    Connected chillers, freezers and building controls protect stock and food safety in every store.

  • Replenishment disruption

    An outage in ordering or distribution systems can empty shelves across a whole estate within days.

Sector cyber compliance

From requirements to operational confidence.

The frameworks organisations build on, and the rules worth knowing where they operate.

Frameworks for every hub

  • Global

    NIST Cybersecurity Framework 2.0

    A free framework, voluntary for most organisations, for governing, identifying and reducing cyber risk. Version 2.0 (February 2024) added a sixth function, Govern.

    Why it matters

    Creates a common resilience language across leadership, IT and operations.

    Read more
  • Global

    ISO/IEC 27001

    The international standard for an information security management system. Organisations can be certified against it by an accredited certification body.

    Why it matters

    Demonstrates a repeatable, independently auditable security programme.

    Read more
  • Global

    ISA/IEC 62443

    A series of standards for securing industrial automation and control systems — the operational technology that runs plants, farms and warehouses.

    Why it matters

    Helps secure connected production equipment without compromising availability.

    Read more

Rules to know, by region

  • Australia

    Security of Critical Infrastructure Act 2018 (SOCI)

    Australia's critical-infrastructure law lists food and grocery as a critical sector; the major supermarket and grocery-wholesale networks must register, report cyber incidents and maintain a risk-management programme.

    Why it matters

    The major supermarket and grocery-wholesale networks are named critical infrastructure, with registration, incident-reporting and risk-management duties.

    Read more
  • Global

    PCI DSS v4.0.1

    The card industry's security standard for any business that stores, processes or transmits payment card data. All of version 4's requirements have applied since 31 March 2025.

    Why it matters

    Every till, self-checkout, kiosk and online checkout that takes cards sits inside its scope.

    Read more
  • United States

    FDA's Food Traceability Rule (FSMA 204)

    Requires firms handling foods on FDA's Food Traceability List to record key data elements at critical tracking events such as shipping and receiving.

    Why it matters

    Grocery stores receiving foods on FDA's list — leafy greens, soft cheeses, shell eggs, many fish — must keep receiving records, and FDA can ask for them within 24 hours in an outbreak or recall.

    Read more

A starting point, not legal advice — which rules apply depends on where and how your organisation operates.

Hub community

Connected across the food ecosystem.

Bringing the right disciplines to the same table — from operators and producers to security practitioners and technology partners.

Individual hub members

Be one of the first members of this hub — applications are open.

Ecosystem members

Member companies CSAFI adds to this hub will appear here.

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Knowledge library

Explore Grocery & Supermarkets resources

No industry references are tagged to this hub yet.

View all industry references

Events

Upcoming hub events

View all events

No upcoming events are tagged to this hub yet — every CSAFI event is on the events page.

Frequently asked questions

Your questions, answered.

Build a more resilient grocery industry

Join the people strengthening cybersecurity across the food ecosystem — before the next disruption tests us.